General Queries

General Topics

Standard Products

You may filter the products by selecting your motorbike (Make, Model & Year) or directly searching for the product specifications of your choice. Once you find the product of your interest then simply add it to cart and follow the checkout procedure.

Custom Sprockets

For custom sprockets, you must fill in this form to provide us the information about your requirements. Once we receive the required information then someone from our team will get in touch with you to help you with the next steps. Normally the process goes like this:

  1. We receive your form
  2. We send you the price and payment details
  3. Once payment is made, we prepare and ship your sprocket.
  • In stock - 3 working days
  • Notify me - If sprocket is not in stock and you choose options to Notify me, then somebody from our team will communicate with you the best delivery date by email. If the sprocket you are looking for is stealth or aluminium then in most of the cases we can produce within 3 weeks.

We offer wholesale discounts for the customers that buy in bulk. You must register as a distributor in order to access those discounted prices. The registration form for distributor´s application can be found here.

Ordering a custom sprocket - If you have a non-standard sprocket request, please click here to help us make the correct sprocket for you! For street and off road bikes, where you can’t find what you want or you are looking for something special. Available in Gold, Black, Red, Blue, Silver and Orange colors for all street and off road bikes. Stunt bike rear sprocket for 520 chain size is available only in gold color, size 55 – 60 – 70 Teeth. Made to measure special sprockets are also known as Supersprox Custom sprockets. Manufactured in Europe and shipped directly to our customers worldwide.
NOTE: Please check our Terms and Conditions for details.

Shipping and Delivery

We ship worldwide.

We charge individual shipment costs depending on the order size and customer´s location. you may find the cost of shipping at your cart page.

Free Shipping

Currently the free shipping is available for orders above € 50 (220PLN) within Poland only. We are working hard to introduce free shipping to other markets as well.

As part of delivery and returns of orders, supersprox.com cooperates with the following courier companies:

  • FedEx - Standard Shipment Delivery Outside Europe
  • GLD - Delivery of standard parcels in Europe1 only
  • InPost - Deliveries only inside Poland

Please note that there may be additional customs costs (especially for deliveries outside the EU). Your local customs authority can provide you with information.

After placing the order, the products are first picked in the warehouse and then transported to the sorting office of the courier company.

After leaving the warehouse, the shipment tracking function starts. At this point, you will receive an e-mail from us with a tracking link, thanks to which you will find out where your shipment is currently located.

Important! This function does not take effect immediately. Usually it takes about 24 hours from the moment of shipment, and in exceptional cases up to 48 hours for the link to the shipment tracking website to start working.

Notifications by courier companies and shipment tracking
  • FedEx - You can track a package delivered by FedEx via this link - click here.
  • GLS: You can track the shipment delivered by GLS using the link - click here.
  • InPost: You can track the shipment delivered by InPost using the link - click here.
  • Free Shipping - free shipping is available for all orders over € 50 (220PLN) inside Poland only.


We accept the following payment options:

  • Credit & Debit cards
  • PayPal
  • Cash on delivery (available in Poland only)
  • Bank transfers

Currently, this payment option is only available for customers who are based in Poland. However, we are constantly working on extending such services to the other markets as well.

All our prices are excluding VAT. The VAT is added automatically at checkout wherever applicable. All EU customers are obliged to pay VAT.. Also, if you are a distributor/dealer then you do not have to pay VAT, however you must have a Distributor´s account with Supersprox. You may register as Distributor here.

All customers from outside the EU are exempted from paying the VAT.

Return and Complaint

Unused items in saleable condition purchased from our eShop may be returned within 30 days of the purchase date for a credit to the card on which they were originally purchased. Returned goods will only be accepted with prior authorization. For more detailed return policy click here.

If the sprocket you purchased does not fit your bike please contact us immediately and one or our representative will connect with you within 48h.

If the sprocket you purchased is damaged please make images and send to us by email and one or our representative will connect with you within 48h.

No refund will be made on products that have been used, unless they are deemed for warranty. Please send us your request for return using our contact form.
Approved return will be processed and refunded back to your account within 7 business days

Exchange of the sprocket is possible only if the sprocket is not used and purchased from our eshop directly. Return sprocket will be fully refunded (excluding shipping) and a new order for the exchange sprocket has to be placed on our eshop.

Contact us by email and one or our representative will connect with you within 48h.


Stock order is possible to cancel only if it wasn't dispatched yet. Custom order is possible to cancel only if we didn't start production yet.

All sprockets are guaranteed against defects in material and workmanship. Because we cannot control the application of our sprockets, buyers assume risks for any and all damage caused to themselves and others due to any failures. No warranty, expressed or implied, is made. Sprockets are designed and manufactured to be used specifically on the models listed in our catalog. Clearances must be checked before ordering different size sprockets than originally came on the machine. Chains are guaranteed in accordance with the manufacturer’s own terms of warranty. All products leave our warehouses in good condition, therefore if you receive an item that is not in good condition it should be immediately reported.

Technical Queries

General Technical Queries


Gearing up and gearing down are just not the same; make sure you know the end results of both. You can gear up by using a smaller rear sprocket or a larger countershaft/front sprocket. Gearing up adds more speed and decreases the final drive ratio. You can gear down by using a larger rear sprocket or a smaller front sprocket. Gearing down reduces speed and increases the final drive ratio.

Inner bore diameter

Pitch circle diameter

Bolt hole diameter & bolt hole shape

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Send us an email

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