Unused items in saleable condition purchased from our eShop may be returned within 30 days of the purchase date for a credit to the card on which they were originally purchased. Returned goods will only be accepted with prior authorization. For more detailed return policy click here.

If the sprocket you purchased is damaged please make images and send to us by email and one of our representative will connect with you within 48h.

Exchange of the sprocket is possible only if the sprocket is not used and purchased from our eshop directly. Return sprocket will be fully refunded (excluding shipping) and a new order for the exchange sprocket has to be placed on our eshop.

All sprockets are guaranteed against defects in material and workmanship. Because we cannot control the application of our sprockets, buyers assume risks for any and all damage caused to themselves and others due to any failures. No warranty, expressed or implied, is made. Sprockets are designed and manufactured to be used specifically on the models listed in our catalog. Clearances must be checked before ordering different size sprockets than originally came on the machine. Chains are guaranteed in accordance with the manufacturer’s own terms of warranty. All products leave our warehouses in good condition, therefore if you receive an item that is not in good condition it should be immediately reported.